Unable to Access Certain Articles

Closed
Feature
Articles & Templates
Reported by
HouseofWrath
Opened
Assigned to
katerinach
Waiting for ResponseUnder Investigation

Description

I am unable to access certain articles within my world(Umbyr), I know off the top of my head that Erstheim in the Versun folder just shuts down everything. Freezes the site as a whole until i reload. Then it happens again when I try. I have tried every fix I could find. Including emptying my cache and all that.

Steps to Reproduce

Go to the geography folder, Nations, Versun, and click the Erstheim article.

History

Comments and updates to this report

katerinach Assignee
Assigned katerinach
katerinach Assignee
Added tag Under Investigation
katerinach Assignee

Hey HouseofWrath, I couldn't find the article Erstheim in your world, did you delete it? Is the freeze still happening?

katerinach Assignee
Added tag Waiting for Response
HouseofWrath

It's still there and freezing

Go to:
Geography - Continents - Santua - Nations - Versun - Erstheim, The Cradle of Humanity

I have discovered it's a blank page that I haven't fleshed out yet and that may be the issue, I can delete and remake it if need be.

katerinach Assignee

Alright, leave it as is for now so I can use it to run some tests, thanks!

katerinach Assignee

Hey, I took a look at your article "Erstheim, the Cradle of Humanity" and the issue was that while being under your category in the world Umbyr, the article itself belonged in the world Umbyr (Original). Did you try to move it from one world to another previously or some other action like that? Either way, because of this data mismatch, it was failing to load - I have now completed its move to the Umbyr world and it should load correctly.

Let me know if there is another article in your world behaving in the same way so we can investigate further, otherwise this was probably a one-time mistake in a process that will be hard to replicate and thus we can close this report.

katerinach Assignee

Hey there, I am closing this report since there has been no response in more than 7 days. Please feel free to respond here with any updates so we can continue investigating!

katerinach Assignee
set this bug to closed
HouseofWrath

Thanks so much, I have been busy and haven't had much of a chance to log on. Everything is working fine now. Thank you for the prompt fix :D

katerinach Assignee

Thanks for confirming, happy to help!