All article content deleted on its own

All article content deleted on its own

Closed
Feature
Articles & Templates
Reported by
Those2Nerds
Opened
Assigned to
katerinach
Waiting for ResponseUnder Investigation

Description

I had an article open in edit mode in new Athena for a few days, making gradual changes to it here and there as is my usual workflow. I had content in credits, vignette, sidebar panel top, full-width footer, and author's notes. Using Euclid as the text editor and Vivaldi as my browser.   Everything looked fine this morning. This afternoon, I alt+tabbed back to that window to find every content field blank. Optional ones like credits were disabled. Everything else, like tags and styling, was still there as expected.   I hadn't made any changes to the article in that time. I'm not signed in to WA on any other device and didn't have any other edit window open. In the intervening hours, I'd either been away from my computer or playing a game on Steam. My only use of WA was browsing the community stream and replying to a post there.   Brigid thankfully had an older version of the article I could restore from. I've never had this happen before and have no guesses on how to replicate it. I apologize for how profoundly unhelpful that is.

Steps to Reproduce

I wish I could tell you! Here's all I did:
  1. Open an Edit window for an article in new Athena.
  2. Do something else for a few hours.
  3. Come back to a blank article.

History

Comments and updates to this report

Those2Nerds
Update: I've figured out the cause!   Posting a comment to the community stream while the article edit page is open in new Athena will cause all content in the article to be erased. It's recoverable with ctrl+z if you do so before navigating away.   However, as far as I know, the only way to have both article edit & community modal open is with authoring CSS to make the top bar accessible while Athena is open. I'm not the only person to have this CSS - it's very frustrating to have no access to notifications, learn, studio, etc. while working on articles - but I also recognize this bug might only an issue for me because of my customizations.   Updated steps to replicate:
  1. Open article edit in new Athena
  2. Open community modal (may require authoring CSS to access without closing Athena)
  3. Leave a comment
  4. Return to article
  5. All content has been erased
  6. Ctrl+z to recover content
mikolaszko Developer
Assigned katerinach
Lucvar
content in one of my articles is completly gone 
katerinach Assignee
Added tag Under Investigation
katerinach Assignee

Hey Those2Nerds, I can indeed reproduce the article content resetting when posting a comment on the community modal and I am preparing a fix for this.

Lucvar, I don't think this specific reproduction is the case for you since the main header is currently hidden when the Articles & World Management tab is open and can only be visible with custom CSS - can you give me any more information on which Article it is, what were your steps before your content was lost ect?

katerinach Assignee
Added tag Waiting for Response
Lucvar
Its article Barhoské impérium (slovak language) - in world atlas - and i was not editing it for some time but a need some information out of it and it was gone. Last time i think i was only maneging some connections to other articles
katerinach Assignee

Hey Lucvar, there are two articles with this name in your world - one that was created in February 2026 and one in June 2024. Make sure that you are referring to the correct one, but generally this might have cause the misunderstanding of losing content if it's in the duplicate article. Let me know if that is not the case, but right now we don't have enough information or a way to confirm/reproduce it.

Lucvar
It was one from 2024 and there was whole article about composition of the empire. And no its not in the duplicate. I checked before I wrote to you.
katerinach Assignee

Thanks for the reply, unfortunately at this time we have no way to investigate forward or reproduce it, so it's likely that due to an internet connection issue or some other one-time error the content of this article was wiped and we cannot restore it. I will be closing this report for now but if you notice any other content of your articles being lost, note down the exact steps you made and make a new bug report to further investigate. I'm very sorry I couldn't help more.

katerinach Assignee
set this bug to closed
Those2Nerds
To confirm, is the issue I opened this ticket for -- commenting on the community stream erasing article content -- also considered a closed issue that won't be investigated further? Asking so I can be clear on the conclusion for that bug.   Thank you!
katerinach Assignee

Hey Those2Nerds, your issue has been fixed, so posting a comment to a community post while an article is open wont wipe its content - this is done and released, but let me know if you can still reproduce it and we can reopen this report.

Those2Nerds
It's still erasing articles for me. I tried before and after a hard refresh, in an in-private window, and in a different browser (Vivaldi is my usual, Firefox is my backup).
katerinach Assignee
set this bug to open
katerinach Assignee

Thanks for the confirmation, I realized I made the fix only for the Plutarch editor and not Euclid - I've added a fix for it as well and it will be available with the next deployment soon!

katerinach Assignee

Hey Those2Nerds, we've released an additional fix for this regarding the Euclid editor, please give it a try and let me know if the issue has been resolved for you!

Those2Nerds
After a hard refresh, I left multiple comments and my article remained in place! This appears resolved now, thank you!
katerinach Assignee
set this bug to closed
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