Free co-owners can't access to my Guild suscription benefits

Closed

Feature: Access Management (Subscribers/Authors)
Reported by: Sondorax
Opened: 25 Jun 2026
Assigned to: katerinach

Waiting for ResponseUnder InvestigationCriticalDone

Description

I just bought the grandmaster yearly plan, as i wanted to use the full features with my friend on my own world. In the FAQ, it says that a free account can access everything as long as its in my world, however, he can't use interactive tables or content trees neither, as it says that his account is a "Freeman" and he needs to buy the suscription himself.

As far as i know, this is a bug, so I hope that it can be fixed for him and future co-authors I add

Steps to Reproduce

The entire "Grandmasters" options are unable to be selected with his account.

History

Comments and updates to this report

Dimitris 26 Jun 2026 · 06:01 Developer

Added tag Critical

katerinach 30 Jun 2026 · 15:02 Assignee

Assigned katerinach

katerinach 2 Jul 2026 · 14:06 Assignee

Added tag Under Investigation

katerinach 3 Jul 2026 · 12:15 Assignee

Hey, we located the issue that was causing your co-owners to not be able to access certain paid features and have released a fix - please have them try again so we can confirm the issue is fully resolved!

katerinach 3 Jul 2026 · 12:15 Assignee

Added tag Waiting for Response

katerinach 3 Jul 2026 · 12:15 Assignee

Added tag Done

Sondorax 4 Jul 2026 · 01:43

Hi, i just tested it, both with my already added friends and adding a new co-owner, and everything is working! Thanks for the help

katerinach 6 Jul 2026 · 08:24 Assignee

set this bug to closed

Hello! <3 I hope you are having a nice day!