Getting the "Uh oh! Something went wrong!" popup.

Closed
Feature
Articles & Templates
Reported by
perry0351
Opened
Assigned to
Syarx

Description

Issue happens when creating a new article, no matter what the article is, and how I create it. Sometimes after “hard restarting” the browser through the settings I won’t get the message, but the article isn’t the one I selected in the article templates. I have done the following to try and fix the issue: • 3 different web browsers. • Using Incognito mode for all 3 browsers. • Hard restarting the browser. • Clearing my cache, history, etc. • Restarting my computer. • Deleting the last article that I was working on, the only one worked on for the past week before this all started. And none of this has worked so far and I have scrolled for the past month on this chat to find a solution.

Steps to Reproduce

No idea, it happens when I create creating a article.

History

Comments and updates to this report

Dimitris Developer

Hey perry0351 thank you for your report and I am sorry that you are experiencing this issue.

Can you please re-paste the image - it seems to be gone.

do we have your OK to test your account?

Dimitris Developer
Assigned syarx
Syarx Assignee
Have you tried pressing the attempt a fix button? Also are you still getting this error?
perry0351
 

perry0351

I pressed the fix button several times when trying to fix.

Syarx Assignee
What world does this happen to? Does it happen every time? Does it happen on creation or editing too?
perry0351

I’m experiencing an issue on my world Eternia. It happens every time I create a new article, regardless of the article type. No matter which template I select, the site always creates the article using the Organization template instead of the template I chose. I’ve tried creating articles in multiple ways using the options the site provides, but the result is always the same.

Sometimes, after doing a “hard restart” of the browser through the browser settings, the error message doesn’t appear, but the problem still continues. I can edit exisiting articles and I have tried the following steps to resolve the issue:
• Tested in three different web browsers
• Used Incognito/Private mode in all three browsers
• Performed a hard restart of the browser
• Cleared cache, cookies, and browsing history
• Restarted my computer
• Deleted the most recent article I was working on (the only article I had been editing for the past week, before the issue started)

None of these steps have resolved the problem. I’ve also scrolled back through the past month of messages in this chat looking for a solution, but I haven’t found one.

perry0351

I'm really hoping to have this issue fixed by the end of the week.

perry0351

Do I need to make another ticket? I am still having this problem.

Syarx Assignee

https://www.worldanvil.com/udan-tracker/83b0388c-7252-4e12-be63-fb18147b489c/view
According to this bug report the issue mentioned here is no longer happening and i will be closing this bug.

Syarx Assignee
set this bug to closed