Failed to upgrade subscription despite charge

Failed to upgrade subscription despite charge

Closed
Feature
Other
Reported by
WorldWalker225
Opened
Assigned to
Dimitris

Description

I subscribed at master level, then after realiziing I couldn't make a content tree at that level I upgraded my subscription to grandmaster and was charged the prorated amount for the upgrade. however today 2 days later my account is still only showing as a master account and only has master level permissions.

Steps to Reproduce

subscribe at master level upgrade subscription to grandmaster

History

Comments and updates to this report

mikolaszko Developer
Assigned Dimitris
Dimitris Assignee

Hey there this is already resolved by the Customer Support team

Dimitris Assignee
set this bug to closed
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