Article Creation Bug

Closed
Feature
Articles & Templates
Reported by
parkhard
Opened
Assigned to
katerinach

Description

When I try to make an article within a category, there will be a big error that appears and tells me to copy and paste info for the team. The following is that

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CloseAttempt a Fix

This happens anytime I try to make an article. I can make a category without issues. I cannot, though make an article. I will try to select "Attempt a Fix" and that does not work, nor does "Refresh". What works the best for me is to click "Close" then attempt to make one again. It is likely that this creation will fail again, but the only way I have found to make an article is to keep pressing "Close" and trying again until it works. But this is severely hampering my ability to create.

Steps to Reproduce

Go to any category I have within my articles and try to make an article. It gives a bug report. I can try to make one 8-12 times and it might work within those attempts, but seems to be taking more and more attempts with each article.

History

Comments and updates to this report

LeafySensationGM1
MD@https://wa-js-cdn.nyc3.cdn.digitaloceanspaces.com/assets/prodromos/prod/assets/index-BP0quYIH:358:155209 Lo@https://wa-js-cdn.nyc3.cdn.digitaloceanspaces.com/assets/prodromos/prod/assets/vendor-react-euclid-CJ87UVJj:6:16918 qs@https://wa-js-cdn.nyc3.cdn.digitaloceanspaces.com/assets/prodromos/prod/assets/vendor-react-euclid-CJ87UVJj:8:3141 $l@https://wa-js-cdn.nyc3.cdn.digitaloceanspaces.com/assets/prodromos/prod/assets/vendor-react-euclid-CJ87UVJj:8:44671 Hl@https://wa-js-cdn.nyc3.cdn.digitaloceanspaces.com/assets/prodromos/prod/assets/vendor-react-euclid-CJ87UVJj:8:39637 Bl@https://wa-js-cdn.nyc3.cdn.digitaloceanspaces.com/assets/prodromos/prod/assets/vendor-react-euclid-CJ87UVJj:8:39565 zl@https://wa-js-cdn.nyc3.cdn.digitaloceanspaces.com/assets/prodromos/prod/assets/vendor-react-euclid-CJ87UVJj:8:39417 Dl@https://wa-js-cdn.nyc3.cdn.digitaloceanspaces.com/assets/prodromos/prod/assets/vendor-react-euclid-CJ87UVJj:8:35792 jl@https://wa-js-cdn.nyc3.cdn.digitaloceanspaces.com/assets/prodromos/prod/assets/vendor-react-euclid-CJ87UVJj:8:36595 la@https://wa-js-cdn.nyc3.cdn.digitaloceanspaces.com/assets/prodromos/prod/assets/vendor-react-euclid-CJ87UVJj:6:3271 w   I'm having the same issue except it's even effecting exsisting Articles and Catagories
Slaw

Ditto; except I'm on a windows 11 machine.

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katerinach Assignee
Bug is duplicate of Bug when creating articles
katerinach Assignee

Hey, please refer to the original bug report submitted for this issue to track for updates and upvote it to receive notifications for it! We are currently deploying a fix that should resolve the error appearing when loading articles.

katerinach Assignee
Assigned katerinach